Shipping policy
Shipping Policy
Last updated: 2026
Thank you for shopping with AUREA. We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping information below.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Please note that processing time is separate from shipping time.
Shipping Rates & Delivery Times
United States
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Economy | 4–8 business days | USD 4.39 | USD 0.99 |
| Standard | 2–5 business days | USD 5.49 | USD 1.49 |
Alaska, Hawaii, Puerto Rico, and U.S. territories may require an additional 7–12 business days for delivery.
United Kingdom
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 2–3 business days | USD 3.19 | USD 1.19 |
Germany
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 2–5 business days | USD 5.49 | USD 1.99 |
Other European Countries
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 5–10 business days | USD 5.79 | USD 1.49 |
Australia
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 3–6 business days | USD 9.29 | USD 3.49 |
Asian Countries
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 5–15 business days | USD 9.49 | USD 4.99 |
New Zealand
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 5–10 business days | USD 13.99 | USD 3.99 |
South American Countries
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 5–15 business days | USD 14.29 | USD 3.99 |
Canada
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 5–15 business days | USD 17.99 | USD 3.99 |
Rest of the World
| Shipping Method | Delivery Time | First Item | Additional Item |
|---|---|---|---|
| Standard | 10–30 business days | USD 16.89 | USD 4.99 |
Tracking Information
Once your order ships, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking updates to become available.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are not included in the shipping cost and are the responsibility of the customer.
Delivery Delays
Delivery times are estimates and may be affected by carrier delays, customs processing, weather conditions, or other unforeseen circumstances. AUREA is not responsible for delays outside of our control.
Lost or Missing Packages
If your order appears to be lost or missing, please contact us at info@aureacases.com within 7 days of the expected delivery date. We will work with the carrier to assist you as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact us at:
📧 info@aureacases.com