Refund policy

Return Policy

At Aurea Cases, we put our customers first and are committed to providing high-quality products with a smooth shopping experience. However, if something isn’t right with your order, we’re here to make it right.

Returns

• You may request a return within 30 days of receiving your order.

• To start a return, please email us at info@aureacases.com with your order number.

• If the return is due to our mistake (e.g., defective item or wrong case sent), please include photos of the issue in your initial email along with a brief explanation.

Your satisfaction is our priority, and we’ll do our best to ensure a hassle-free resolution.